Phone & Email Directory
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Main Information
(512) 936-3838 | info@tcfp.texas.gov
Agency Chief, Mike Wisko(512) 937-4769 | mike.wisko@tcfp.texas.govDeputy Chief, Cliff Grant(512) 944-3107 | cliff.grant@tcfp.texas.govMailing (read important instructions):P.O. Box 2286, Austin, TX 78768Send us a message, any department
Certification Department
(512) 936-3820 | certifications@tcfp.texas.gov
Contact our certification department for help with:- Getting certified
- Transferring to Texas from another state or country
- IFSAC seals information, qualifications needed, your application status
- Renewals – for individuals or departments
- Continuing Education – information, audits
Testing Department
(512) 936-3811 | testing@tcfp.texas.gov
Contact our testing department for help with:- General information about testing
- How to apply to take an exam
- Qualifications needed to apply for an exam
- Your application status
- Test results
- Scheduling a test
- Submitting a course approval
- Records reviews
Other Services
Curriculum Manual, Skills Manual(512) 936-3823 | curriculum@tcfp.texas.govFIDO – Individual Accounts(512) 936-3820 | certifications@tcfp.texas.govCompliance(512) 944-3111 | Regional Compliance Officer | compliance@tcfp.texas.govInjury Reporting(512) 936-3850 | injuries@tcfp.texas.govJob Postings Webpage(512) 936-3850 | jobs@tcfp.texas.govLibrary(512) 936-3838 | library@tcfp.texas.gov
Other Agency Contacts
Public Information Officer- Media inquiries and open records requests
(512) 936-3850 | info@tcfp.texas.govHuman Resources- State reporting, agency employment, employee matters
(512) 936-3841 | hr@tcfp.texas.govCommissioners and Committees- For commissioners and advisory committee members information
Complaints
Online Complaints Filing
ALL types of complaints (including complaints against regulated entities and complaints about TCFP) must be filed through the online complaint portal.
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