Site Policy
Accessibility
The Texas Commission on Fire Protection (TCFP) is committed to making its website and electronic information resources accessible to all users, including individuals with disabilities. TCFP works to reduce barriers to access by applying reasonable and practical accessibility practices in the design, development, and maintenance of its public website.
TCFP’s accessibility efforts are guided by applicable State of Texas requirements, including Texas Administrative Code (1 TAC §§206 and 213), Section 508 of the Rehabilitation Act of 1973, and guidance issued by the Texas Department of Information Resources (DIR).
Accessibility Practices
To support accessibility, TCFP implements the following practices where feasible:
- Use of automated accessibility evaluation tools to help identify potential accessibility issues on public-facing web pages
- Maintenance of semantic page structure, including headings, navigation elements, and lists
- Use of alternative text for meaningful images
- Consideration of keyboard navigation and labeled interactive elements
- Review of accessibility considerations during significant website updates or enhancements, as resources permit
While TCFP strives to improve accessibility over time, some content may not yet fully conform to all accessibility standards.
Documents and Secure Content
Public documents and forms are provided in accessible formats where feasible. Certain documents and records, including certificates and content available through authenticated or secure systems, may have accessibility limitations due to security, format, or system constraints. Alternate access or formats may be provided upon request.
Accessibility Assistance
TCFP has designated a Digital Accessibility Officer to receive and coordinate accessibility-related requests, comments, and suggestions.
Digital Accessibility Officer
mail_outline DAO@tcfp.texas.gov
When contacting TCFP regarding accessibility, please include:
- A description of the accessibility issue
- The URL or content you are attempting to access
- Your preferred format for receiving information, if applicable
- Contact information so we may respond
For additional information about statewide accessibility initiatives, visit the Governor's Committee on People with Disabilities website.
Privacy, Security, Cookies, and Analytics
TCFP is committed to protecting user privacy and securing information collected through its website.
Information Collection and Use
TCFP may collect limited personal information when voluntarily provided by users through online forms or email communications, such as name, email address, phone number, or mailing address. This information is used solely for the purpose for which it was provided and is handled in accordance with applicable laws and records retention requirements.
TCFP does not sell or disclose personal information to third parties except as required by law.
Cookies
The TCFP website uses session-based cookies to support basic website functionality and user interactions. These cookies do not collect personally identifiable information and are used only while a user is actively connected to specific website services.
Analytics
TCFP may use website analytics tools to collect aggregated, non-identifying information about website usage, such as page visits, navigation patterns, and general traffic trends. This information is used to improve website performance, usability, and content. Analytics data is not used to identify individual users.
Security
TCFP implements reasonable administrative, technical, and physical safeguards to protect information maintained through its website. Despite these efforts, no website can guarantee absolute security.
Link Policy
Links from the TCFP website to external websites are provided for convenience and informational purposes. The inclusion of any link does not imply endorsement by TCFP. External websites requesting a link from the TCFP website must meet applicable criteria, including relevance to TCFP’s mission and compliance with applicable laws and standards. TCFP reserves the right to approve, deny, or remove external links at its discretion.
Removal of Links
Links may be removed from the TCFP website if:
- The link no longer points to relevant or accurate information
- The linked content becomes misleading, inappropriate, or inconsistent with TCFP’s mission
- The external website becomes unavailable or inaccessible
- The external website imposes an unreasonable burden on TCFP resources
Questions and Contact Information
If you have questions about this Site Policy or the practices of this website, please contact: Texas Commission on Fire Protection
mail_outline info@tcfp.texas.gov
phone 512-936-3838